Privacy Policy

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Effective Date: August 15, 2023

Introduction

This Privacy Policy pertains to the "U Series of Poker" mobile application operated by Calian Tech Sdn. Bhd. ("Company"). The Company offers users a complimentary live tournament user app and associated services ("Services") via its platform.


Within this policy, the terms "Company," "us," or "we" denote the platform's operators. The terms "you" or "User" signify the user or viewer of the Platform.


Prior to submitting any information to the Platform, we urge you to meticulously review this Privacy Policy to gain insight into how we manage your Personal Information (as defined below). The Services furnished on the platform necessitate registration and account creation, which may involve phone numbers, email addresses, passport numbers, and other optional numeric authentication methods.


By utilizing any facet of the Platform, you explicitly consent to the collection, utilization, disclosure, and transfer of your Personal Information as elucidated in this Privacy Policy, alongside the collection, processing, and upkeep of this information. Should you disagree with this Privacy Policy, kindly abstain from using the Platform. Your engagement with any portion of the Platform denotes your acknowledgment of this Privacy Policy and the collation, utilization, and disclosure of your Personal Information in alignment with this policy.


The definitions employed in this Privacy Policy bear the same import as those delineated in our Terms and Conditions, accessible at "U Series of Poker," except when otherwise explicated herein.

Information Collection and Usage

In the pursuit of enhancing user experience through our Service, we may require you to furnish specific personally identifiable information, encompassing, though not restricted to, your first and last name, player ID, residential or alternate physical address, email address, phone number, or alternative contact details. The information solicited will be retained by us and employed as detailed in this privacy policy.


The Company may accumulate Personal Information from you when you enrol in any of the Services from the Platform or voluntarily supply such data. Moreover, the Company may utilize your name, email address, and mobile phone number to disseminate updates about tournament events, points and rewards offered on the Platform. Feel free to contact us if you wish to unsubscribe from these communications at any time, as elucidated in the respective communication.

User Account Deletion

If you decide to delete your account, please take a moment to review our account deletion process:


(a) To delete your account, please send an email to support@useriespoker.com from the email associated with your account. In the subject line, please write "Account Deletion Request."

(b) In the body of the email, include the following information:

 • Your full name

 • Account ID

(c) Any specific reason for the account deletion (optional, for our improvement).


We will respond to your email within 7 working days to confirm your account deletion request. Once your request is confirmed, we will initiate the account deletion process. This process may take 14 days to complete.


All personal information associated with your account, including your username, email address, phone number and profile data, will be permanently removed from our system. You will no longer have access to your account, and any tournament progress, or achievements will be lost. Any associated payment information, if applicable, will be securely deleted.

Disclosure and Sharing

In instances of collaborative business endeavours with a group company, a user's personal information may be shared for joint utilization. In such cases, the Company shall apprise the user in advance regarding the specifics of personal information earmarked for joint usage, the individuals encompassed in such joint usage, the rationale behind the usage, and other matters outlined in the Personal Information Protection Act. This information shall be conspicuously accessible to ensure ease of understanding before engaging in joint usage.


The Company shall not disseminate personal information to third parties outside the Company's purview, save for circumstances necessitating such disclosure, such as the provision of requested Services, adherence to legal proceedings, forestalling fraud or impending harm, and the safeguarding of our Company and Services.


Usage of Cookies

As you engage with our App, we employ an array of data collection methods, including technologies analogous to cookies. This strategic approach enhances your interaction and enriches your App experience by tailoring interactions and content delivery. Every visitor is uniquely identified by a randomized number, serving as a User Identification (User ID), a testament to our dedication in understanding individual interests.


The insights we derive from your interaction with the App extend to device-specific information such as device type and operating system. These details, meticulously collected, facilitate performance enhancements and responsive technical support. Furthermore, through mechanisms like cookies, we gain comprehensive app usage data, affording us valuable insights into user preferences, thereby empowering us to refine features and interface elements.


We embrace the principles of app tracking transparency, empowering you with the prerogative to oversee tracking activities across various apps and websites. Please rest assured that your personal data remains under the strictest confidentiality and is shared with third parties only when essential for legal compliance or service provisioning. Our unyielding commitment to data security is fortified by robust measures designed to prevent unauthorized access, disclosure, or misuse. It is prudent to acknowledge, however, that while we exercise the utmost vigilance, no internet transmission is entirely impervious to inherent risks. With your data autonomy in mind, we provide you with the ability to exert control over the information collected through customizable device settings.

Children’s Privacy

The Company refrains from knowingly procuring Personal Data from individuals below the age of 18. Should we inadvertently obtain Personal Data from a person under 18, we shall promptly expunge said information from our records.

Links to External Sites

This Service may incorporate links to external sites. Clicking on a third-party link redirects users to the respective site. Note that these external sites are independent of our purview. Hence, it is strongly recommended that you scrutinize the Privacy Policy of these websites. Our authority over and responsibility for the content, privacy policies, or practices of third-party sites or services is void.

Data Retention

We retain your Personal Data as mandated by the duration required to fulfil the objectives for which it was amassed, inclusive of the entirety of our association with you. Post cessation of our association, we maintain your personal data for the duration mandated by ongoing business exigencies. This encompasses compliance with legal, regulatory, tax, and accounting obligations. We adhere to our data retention policies and applicable law in this regard.

Security

All data amassed on the Platform finds secure abode within a Company-controlled database. This database resides on servers shielded by a firewall. Access to these servers is under lock and key, protected by passwords, and meticulously restricted based on the need-to-know principle. It's important to note, despite the effectiveness of our security measures, no security system is impervious. Thus, we cannot assure the inviolability of our database, nor can we ensure the non-interception of information transmitted to us via the Internet. Furthermore, any data incorporated into postings within discussion areas becomes accessible to anyone with Internet access. In utilizing the Platform, you comprehend and assent to the plausible utilization or transfer of your information to countries beyond India.


The Company espouses the notion that the internet is a perpetually evolving realm. Consequently, we may intermittently re-evaluate and revise our Privacy Policy to accommodate forthcoming changes deemed appropriate, without prior notification. The utilization of any collated information will invariably align with the policy under which it was obtained, irrespective of any prospective policy alterations. All adjustments to our Privacy Policy shall be disseminated on this page, ensuring your perpetual awareness regarding the information we collect, how it is employed, stored, and the circumstances under which it is disclosed.

Contact Information

For queries or recommendations concerning our Privacy Policy, don't hesitate to get in touch with us at support@useriespoker.com.