Effective Date: August 15, 2023
Within this policy, the terms “Company,” “us,” or “we” denote the platform’s operators. The terms “you” or “User” signify the user or viewer of the Platform.
Information Collection and Usage
The Company may accumulate Personal Information from you when you enrol in any of the Services from the Platform or voluntarily supply such data. Moreover, the Company may utilize your name, email address, and mobile phone number to disseminate updates about tournament events, points and rewards offered on the Platform. Feel free to contact us if you wish to unsubscribe from these communications at any time, as elucidated in the respective communication.
User Account Deletion
If you decide to delete your account, please take a moment to review our account deletion process:
(a) To delete your account, please send an email to firstname.lastname@example.org the email associated with your account. In the subject line, please write “Account Deletion Request.”
(b) In the body of the email, include the following information:
• Your full name
• Account ID
(c) Any specific reason for the account deletion (optional, for our improvement).
We will respond to your email within 7 working days to confirm your account deletion request. Once your request is confirmed, we will initiate the account deletion process. This process may take 14 days to complete.
All personal information associated with your account, including your username, email address, phone number and profile data, will be permanently removed from our system. You will no longer have access to your account, and any tournament progress, or achievements will be lost. Any associated payment information, if applicable, will be securely deleted.
Disclosure and Sharing
In instances of collaborative business endeavours with a group company, a user’s personal information may be shared for joint utilization. In such cases, the Company shall apprise the user in advance regarding the specifics of personal information earmarked for joint usage, the individuals encompassed in such joint usage, the rationale behind the usage, and other matters outlined in the Personal Information Protection Act. This information shall be conspicuously accessible to ensure ease of understanding before engaging in joint usage.
The Company shall not disseminate personal information to third parties outside the Company’s purview, save for circumstances necessitating such disclosure, such as the provision of requested Services, adherence to legal proceedings, forestalling fraud or impending harm, and the safeguarding of our Company and Services.
Usage of Cookies
As you engage with our App, we employ an array of data collection methods, including technologies analogous to cookies. This strategic approach enhances your interaction and enriches your App experience by tailoring interactions and content delivery. Every visitor is uniquely identified by a randomized number, serving as a User Identification (User ID), a testament to our dedication in understanding individual interests.
The insights we derive from your interaction with the App extend to device-specific information such as device type and operating system. These details, meticulously collected, facilitate performance enhancements and responsive technical support. Furthermore, through mechanisms like cookies, we gain comprehensive app usage data, affording us valuable insights into user preferences, thereby empowering us to refine features and interface elements.
We embrace the principles of app tracking transparency, empowering you with the prerogative to oversee tracking activities across various apps and websites. Please rest assured that your personal data remains under the strictest confidentiality and is shared with third parties only when essential for legal compliance or service provisioning.
Our unyielding commitment to data security is fortified by robust measures designed to prevent unauthorized access, disclosure, or misuse. It is prudent to acknowledge, however, that while we exercise the utmost vigilance, no internet transmission is entirely impervious to inherent risks. With your data autonomy in mind, we provide you with the ability to exert control over the information collected through customizable device settings.
The Company refrains from knowingly procuring Personal Data from individuals below the age of 18. Should we inadvertently obtain Personal Data from a person under 18, we shall promptly expunge said information from our records.
Links to External Sites
We retain your Personal Data as mandated by the duration required to fulfil the objectives for which it was amassed, inclusive of the entirety of our association with you. Post cessation of our association, we maintain your personal data for the duration mandated by ongoing business exigencies. This encompasses compliance with legal, regulatory, tax, and accounting obligations. We adhere to our data retention policies and applicable law in this regard.
All data amassed on the Platform finds secure abode within a Company-controlled database. This database resides on servers shielded by a firewall. Access to these servers is under lock and key, protected by passwords, and meticulously restricted based on the need-to-know principle. It’s important to note, despite the effectiveness of our security measures, no security system is impervious. Thus, we cannot assure the inviolability of our database, nor can we ensure the non-interception of information transmitted to us via the Internet. Furthermore, any data incorporated into postings within discussion areas becomes accessible to anyone with Internet access. In utilizing the Platform, you comprehend and assent to the plausible utilization or transfer of your information to countries beyond India.